SUNY TSG Services

The SUNY Training Strategies Group (TSG) is part of the Research Foundation of State University of New York. TSG offers a full range of learning strategies that are responsive to the training goals of your organization. Our experienced staff will work directly with you to design and implement systems to meet the education and training needs of your organization.

SUNY TSG offers a full range of adult learning services:

• Research and Content Development
• Video Production
• Program Development and Management
• Classroom and Computer-based Instruction and Training
• Public Education Campaign Development

SUNY TSG believes access to quality adult learning experiences is key in meeting the strategic goals of your organization. We will design a comprehensive training model based on the outcome goals and needs of your organization. At SUNY TSG we use a team approach in designing a training model for your organization. Our team of experienced staff will not apply a “one size fits all” approach in designing training for your organization. We are committed to accommodating your organization’s training needs on-time and within the budget.

Research and Content Development

Research and content development is the driving force in all that we do at SUNY TSG. It is the first step in designing all of the training initiatives developed by our program. The Research and Content Development team will conduct independent research or use resource materials provided by your organization in the development of training content. Since 1990, SUNY TSG has developed over 300 hours of training curriculum.

The range of services provided by the Research and Content Development team include:

• Training needs assessment
• Research and content development
• Curriculum development
• Evaluation development and analysis
• Program reports
• Development of training support materials

Training content developed by the Research and Content Development team includes:

• Child Development
• Emotional Development of Children
• Brain Development
• Children and Violence
• Children's Health Issues: immunizations, HIV/AIDS, healthy eating
• Emergent Literacy
• Children with Attention Deficit Disorder and Attention Deficit/Hyperactivity Disorder
• Appreciating Diversity and Multicultural Programming
• Business Management
• Tax issues: Earned Income Tax Credits
• Financial Management in Retirement
• Long-term Health Care
• Estate Planning
• State licensing of child care
• Interviewing Fundamentals
• Advanced Interviewing Skills

Video Production

The Video Production team produces high quality pre-recorded videotape and live videoconference training programs. This team also works closely with the Content and Research Development unit in all aspects of the video production. The Video Production team has the ability to manage all tasks related to the video training production including:

• Script development
• Production of pre-recorded videotapes and video-clip segments
  • Selection and scheduling off-site locations
  • Technical assistant on off-site production
  • Post production editing
• Production assistance for live videoconference broadcast
  • Panelist recommendations and preparation
  • Liaison with New York Network
  • Technical staff coverage for live videoconferences
  • Coordination of downlink sites and co-trainers
  • All aspects of participant registration
  • Production and distribution of participant materials

Live videoconference training is the hallmark distance learning model of SUNY TSG. The live videoconference model includes panel discussions with national and state experts, on-site activities, video-clip footage of programs in action and extensive handout and resource materials. The Video Production team works directly with co-trainers who serve as on-site facilitators for the videoconference training. The co-trainers facilitate on-site activities for participants and provide a local perspective on the topic presented.

Since the initial training pilot in 1996, the live videoconference training has evolved into an award-winning model of distance learning earning national recognition. 

Program Development and Management

SUNY TSG staff has been involved in the development, implementation and administration of specialized programs on behalf of state agencies. Our Program Development and Management team will work closely with your organization to determine the best strategy in implementing a program. SUNY TSG staff will work on the overall development and administration of your program. SUNY TSG staff will develop an evaluation tool to review program effectiveness.

The New York State Educational Incentive Program is a prime example of the successful program development and management services offered by SUNY TSG. The Educational Incentive Program (EIP) was created as part of a strategy to promote the professional and career development of those working in the field of child care. Eligible child care professionals may use EIP funds toward educational and training activities which may include credit-bearing educational opportunities, non-credit-bearing training to fulfill specific training, credentialing, accreditation and certificate program requirements, or non-credit bearing workshops, conferences and institutes.  

SUNY TSG staff handle the overall administration of this scholarship program including:

• Outreach activities to inform child care professionals and training organizations about the program
• Information and application development
• Review and process applications and awards
• Review and process of payments to training organizations
• Evaluation and audit of courses and training accessed using EIP

Classroom and Computer-based Instruction and Training

SUNY TSG also has experienced training staff available to present content through the traditional classroom training. Our staff of experienced trainers will work closely with your organization to determine if this training model is the most effective method of content delivery.

Classroom training developed and presented by SUNY TSG includes:

• Training Institute for State Child Care Licensors
• Child Welfare Information System (CONNECTIONS) Training
• Day Care Center Staff Training
• Day Care Center Administrator Training

SUNY TSG has a team that will work with your organization to develop training delivered using computer technology. This distance learning model provides an opportunity to present “just in time” training to your organization. Our Computer Based Training Team will work closely with your organization to deliver training content using a web-based or CD-Rom format. Training developed by this team includes:

• Our Place – training tool to assist clients in finding housing
• Interviewing Skills – basic interview skills training
• Invitation to Talk – advanced interview skills training

Public Education

SUNY TSG has worked with state agencies to develop comprehensive programs to educate the public on important programs and policy issues. Using our extensive experience in adult learning, SUNY TSG will work with your organization to develop an effective public education effort. SUNY TSG will handle all aspects of the development, production and promotion of a public education campaign.

In 1997, SUNY TSG was asked to develop materials for a statewide campaign to educate parents on selecting quality child care. This project resulted in the award winning Think About Child Care public education campaign. The components of the comprehensive Think About Child Care public education campaign included:

• Print materials including a checklist for finding quality child care
• 25 minute videotape featuring parents who discuss their experiences in finding child care
• 30 second “call-to-action” public service announcement featuring a toll-free telephone number for more information
• Development and implementation of a statewide promotion of the Think About Child Care public education campaign

The Think About Child Care Public Education Campaign has won the following awards:

• 1999 – Silver Axiem Award – National Finalist
• 1999 – CINE, Golden Eagle Award, Omni Intermedia Award
• 1997 - The 25th Anniversary NORI Award, The Ad Club, Finalist Television Public Service Announcement – Single