What
if I have technical problems on the night of the broadcast?
6:45 Test Pattern. A test pattern of color bars
and/or a New York Network Program
Announcement Board will appear on your TV/monitor screen
at 6:45 PM. If you do
not see a test pattern or program announcement please
follow the steps below in an effort to solve the problem
before you make a call to the Technical Assistance line.
If you have trouble with the video reception,
please check the following:
- TV/Monitor is on and tuned to channel 3.
- Both satellite receivers are ON.
- If you have a General Instruments/HCC Analog receiver
it is on.
- If you have a President Analog receiver
it is on channel 26.
- If you have a Miralite Digital receiver,
it is on channel 01.
Be sure that the A/B switch on top of the Digital receiver
is on B.
- If you are using a VCR in conjunction with your Satellite
Receiver equipment, the VCR power switch is ON and the
VCR channel selector is tuned to channel 3.
- Make sure each cable is connected to the correct plug-in.
(You might want to color code the entire system’s
cabling).
- Lastly, before every broadcast, check to make sure
each cable is tightly connected.
If you have trouble with the sound, please check
the following:
- Satellite receiver volume is turned up fully (use
the remote control to set volume on satellite receiver).
- Volume on TV is turned to a comfortable level (if
the volume on your satellite receiver is not turned
up fully, no amount of adjustment to the TV volume control
will make a difference).
- VCR power is on.
For sites with a steerable dish and either a digital or analog receiver,
the following are the coordinates:
- Satellite:...........................................................
GE 5
- Transponder:..............................................
16 Lower
- Location:........................ 79 degrees West
Longitude
- Downlink Frequency:..............................
12155 mhz
- Polarity:....................................................
Horizontal
- Audio:.......................................... 6.2
or 6.8 MONO
If you are at a site that has a media or technical
services representative, please use their expertise.
ON THE NIGHT OF THE BROADCAST: if you
are still experiencing difficulties, call the videoconference
up-link technical assistance line at (518) 453-9521. If
you do not have long-distance telephone service, call New
York Network toll-free at (877) 280-7400.
If you have technical questions about your satellite
receive site at any time, other than a scheduled videoconference,
please call the SUNY Early Childhood Education and Training
Program office at (518) 443-5940.
What
if the weather is bad in my area?
Inclement Weather Policy
The policy of the SUNY Early Childhood Education and
Training Program is to conduct the videoconference trainings
as scheduled, regardless of inclement weather. It is your
discretion, as a co-trainer, to continue as scheduled
or to cancel due to the weather in your area.
If you choose to cancel, immediately contact
the SUNY Early Childhood Education and Training Program
at (518) 443-5940. Then, using your registration
roster, contact each registered participant by phone
to inform them of the cancellation.
The next day, contact Kathryn Connell at the SUNY Early Childhood Education
and Training Program to reschedule the training.
How
do I seat participants if I have walk-ins?
To help with the seating of participants, the following
steps should be taken:
- First, seat all registered and confirmed participants.
Registered participants are listed on the roster. Ask
all others to wait.
- Second, seat participants who are listed on the "rejected
list"only if you have enough
room to accommodate them.
- Finally, seat any walk-in participants and ask them
to fill out all of the necessary information on the
walk-in registration form that can be found in the handouts,
again, only if you have enough
room to accommodate them.
Each site has the option to not accept
walk-ins for the videoconference trainings. This
decision is up to each site.
|
