Medication Administration Training Renewal Process

If you have not received a letter from the MAT program to renew your certificate and your certificate is due to expire, please make sure you meet the criteria for renewing your certificate online. To be eligible to renew your MAT certificate online you must be:

• currently working, or worked within the past year, in a child day care program approved by Office of Children and Family Services (OCFS) or NYC Department of Health (DOH) to give medication. Your license or registration must state that your program is approved to give medication (except for NYC Day Care Centers and legally exempt providers).
  
  
• listed in your program’s health care plan as an approved medication administrant which has been signed by your health care consultant and submitted to OCFS or NYC DOH for approval.
  
  
• listed in OCFS’ database (CCFS) as an approved medication administrant.

Frequently Asked Questions:

• How soon before my certificate expires will I receive information from the MAT Program to renew my certificate online?
  If you meet the renewal criteria, a letter is mailed to your home address six (6) months prior to your MAT certificate expiration date. If you have moved in the past three years, please email the MAT Program at mat@tsg.suny.edu with your name and new address.

• How do I know if my program is approved to give medication?
  This information is printed on your license or registration as being approved to give medication. You can also find the information on the OCFS website: http://www.ocfs.state.ny.us/ccfs_facilitysearch/. If your program is not approved to give medication, you cannot take the renewal test online. You will need to take the course again to get a new MAT certificate.

• How do I know if I am listed in OCFS’ database?
  You can call the MAT program. If our records show you are not listed in OCFS’ database, you will need to call your program’s licensor or registrar as the MAT program does not have access to this database. Click here for the list of Regional Offices by county.

• My licensor or registrar told me that I am listed in OCFS’ database but I have not received information from the MAT program to renew my certificate. What is the process?
  If you were recently put into OCFS’ database as a medication administrant, ask your licensor to email the MAT program at mat@tsg.suny.edu and confirm that your program does not have any medication related regulatory violations. Once the MAT Program receives confirmation, we will mail you the renewal letter. If your certificate is going to expire in less than 2 weeks, the MAT Program will email or fax you the renewal information. We cannot give your renewal information over the phone.

• I received a letter from the MAT Program that said I work in a program that has a medication related regulatory violation. What do I need to do?
  You must have your program’s licensor or registrar complete the Medication Violation Clarification Form which was included with your renewal information. Once we receive the signed form, we will mail your renewal information.

• I received my username and password from the MAT Program but when I log on, it says I work in a program with a medication related regulatory violation. What do I need to do?
  Send an email request to mat@tsg.suny.edu and we will mail the form to your home address.

• My MAT certificate expired. What can I do?
  If your MAT certificate expired, you must the take the MAT course again to receive a valid MAT certificate. You are eligible to apply for MAT Grant funds again. If you feel you have extenuating circumstances, contact your program’s licensor or registrar.

• I was taking my MAT renewal test and I got kicked off before I could finish. Now when I log back in it says I already took the test. What should I do?
  If it has been less than six hours since you started taking the test, you can log back on and it will bring you to the last set of questions you were answering but did not submit. If it has been more than six hours, contact the SUNY MAT Program at 866-665-5537.

• I work in a NYC Day Care Center (group care) and I have not received my renewal information. What should I do?
  Contact the MAT Program at mat@tsg.suny.edu with your name, program’s NYC DOH permit number, facility name and contact number.

• I am a legally exempt provider receiving state subsidy and I have not received my renewal information. What should I do?
  Contact the MAT Program at mat@tsg.suny.edu with your name, county subsidy contact information and your phone number.